Q: I have a NX9420 which has embedded bluetooth and I've been running Windows 7 Ultimate for some time. Works great, and everything has been flawless...until now. For some strange reason, my Bluetooth mouse just stopped working. I put the mouse back in discovery mode, nothing. Removed it from Devices, and tried to add it again, nothing. Bluetooth 2.1 & Emulator shows in Device Manager & it shows in the system tray, and it's turned on. I checked Services and show everything Started and set to Automatic too. I have downloaded all of the Windows 7 drivers, including HP Wireless Assistant. It doesn't find ANY devices in the area (there's 7, because my iphone finds them). You click Add Device, and it shows "Searching for Devices...Make sure your device is discoverable". Yet, there's no devices listed...thoughts?
A: If it was working fine, perhaps you can do a system restore to the last day it was working properly in hopes that the restore process will fix the glitch.
I have often been successful fixing goofy problems by executing a system restore.
I periodically create system checkpoints on notebooks -- especially when I add new programs or devices and they were working properly. That way I have somewhere to fall back to should something go wrong.
If you don't leave your notebook running for a long time and unused, very few system restore points will be automatically created--only on a major windows update or times like that.